Customer Service Representative

Job Information

Job Details

Description

our role will focus on the sales of conference tickets over the phone. This is a full-time position requiring you to work Monday to Friday (6:00am to 3:00pm). Your duties and responsibilities will include:

To contact existing and new clients (lists provided) from blue-chip companies and present benefits of our events, and secure their participation as delegates (attendees)
To initiate and maintain timely follow-ups with clients
Developing and maintaining excellent relationships with clients
Handling general enquiries via telephone and email
Maintaining and updating client data on our internal CRM

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