Description
We are looking for a skilled and professional Call Center Representative to join our Customer Services team. Your primary role is to provide assistance to our clients through phone calls and emails. You are responsible for answering their queries efficiently and in a timely manner.
Requirements
Make and attend necessary phone calls – inbound and outbound calls.
Provide the required information to the customers
Resolve any queries regarding the services of the company
Provide excellent services and ensure customer satisfaction by solving customer queries as soon as possible
Search for the sales opportunities as they arise and make full use of it
Identify potential customers and make the necessary sales pitch
Maintain cordial relationships with customers
Requirements
Bachelor degree in Business Administration or relevant field
2 years of experience of working as a Customer Services Representative or Call Center Representative
Proficient in English with extraordinary communication and interpersonal skills
Familiar with CRM like Zoho, Hubspot or Salesforce
Knowledge of MS Office
Efficient in achieving targets
Note: Candidate Can Apply Only Inside UAE